Orbitz coughs up $231.40 over flight ticket

From Bob Dyer's column in today's Beacon Journal:

'Round and 'round

After we wrote about a Cuyahoga Falls man who believed he had been wronged by the online travel discounter Orbitz, the company cut him a voucher for $231.40.

That's the amount he had to cough up to rebook a flight after he discovered Orbitz had sold him a round-trip ticket from Akron to Fort Lauderdale, Fla., and back to. . .Pittsburgh.

Orbitz claims the fault was entirely with http://Kayak.com, which he used to initiate the search — even though the actual booking was done on Orbitz.

I'm still waiting to hear from the Orbitz people why an AirTran flight advertised on their site — for more than $100 less than the price on the AirTran site — mysteriously vanished when a customer tried to book it.

Apparently, Orbitz is less than eager to talk about ''fare jumping,'' something they have been accused of repeatedly.

I lived in Cuyahoga Falls when Dyer and I shared a lunch table daily in the BJ Blue Room although I moved to Tallmadge in 2006.

Click on the headline to read Dyer's original story about this battle between Orbitz and John Olesky.